Straight Talk with Nigel Hollis

Nigel Hollis Executive Vice President and Chief Global Analyst, Kantar Millward Brown

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Wednesday, October 10, 2018

Why brands need to defy category conventions

A few years ago, I made regular trips to Shanghai. Part of my routine was to walk down Nanjing Road from my hotel to the Kantar Millward Brown office and along the way I would be exposed to outdoor ads of a genre I call “lonely person with watch”. When all ads in a category obey the same conventions, they become totally unremarkable.

Monday, October 8, 2018

Marketers need to ask, “what would Bezos do?”

There are plenty of quote collections from the world’s richest man floating around out there, but Jeff Bezos just has a habit of saying smart things. Perhaps if we marketers listened to him more, rather than running off after the next shiny object, we would all be a little bit smarter and more effective.

Wednesday, October 3, 2018

Distinctive assets, orange juice, and chewing gum

A recent article in Adweek told stories of brand logo redesigns that had negative consumer repercussions, and asked the rarely-answered question, ‘What were they thinking?’. This reminded me of some of the experiences I had in my years at CPG companies.

Monday, October 1, 2018

When companies benefit from market share gain

So last week I posted about portfolio momentum as described in “The Granularity Of Growth” and mentioned that share gain only accounted for a measly four per cent of compound revenue growth for large companies across a five year time frame. But why is that, and when do companies benefit from share growth?

Wednesday, September 26, 2018

Why brand momentum matters to marketing success

Clearing out our bookshelves I came across a book called “The Granularity of Growth”. It reminded me that one of the most important things that marketing does is to help keep up a brand’s momentum. Sales today are often earned in the past and today’s marketing actions have consequences next year.

Monday, September 24, 2018

Ad blocking continues to rise and we are to blame

The latest data from GlobalWebIndex finds that ad blocking is still on the rise in globally. While it is not a surprise, the news did remind me that I have seen far less coverage of this issue lately. It is almost as if the industry shrugged its shoulders and said, ‘well, it can’t be helped’. Except, of course, it can.

Wednesday, September 19, 2018

Why disruption is a big challenge to big brands

After a dinner at which I sounded off about the inability of big companies to innovate, my friend sent me a link to this article, ‘Why Big Companies Squander Good Ideas’ . It is another interesting read and it strikes a chord with me because it does not buy into the typical disruption model or assume that everyone is an idiot.

Monday, September 17, 2018

What makes Kohl’s department store different?

The WARC news email brought to my attention that Kohl’s department store appears to be one of the retailers who have discovered the secret to thriving, not just surviving, in the age of Amazon. But what really drives that success?