Monday, February 04, 2013

Tide detergent - not just a cultural currency any more

I have no idea how this topic came up, but during dinner with friends the other evening, our conversation turned to Tide detergent. We all agreed that the brand has a distinctive aroma. One that is particularly noticeable on a cold, frosty evening when someone is doing their laundry and running the tumble drier. But it never occurred to us to think that Tide might also be a black market currency.

Ben Paynter’s article in New York Magazine titled “Suds for Drugs,” details how America’s best-loved detergent has become the target of theft. Why? Because bottles of Tide have become ad hoc street currency, with a 150-ounce bottle going for either $5 cash or $10 worth of weed or crack cocaine. Paynter reports that the “oddly brand-loyal crime wave” has gone national, striking bodegas, supermarkets, and big-box discounters across the country.

Now I should point out that this story has been doing the rounds in one form or another since early last year, and there does seem to be some doubt as to whether it is true or not. But heck, it’s too good a story not to talk about it. And besides, what more proof do you need that when a brand is a cultural currency, a common reference point that everyone understands, it also has real value. A brand that is used like money? Now that’s real brand equity.

But why Tide? Well last year’s BrandZ finds Tide to be meaningful, different and hugely salient compared to other brands. The end result is that people believe Tide is worth paying more for - 50 percent more than the average brand in our study. And the same sort of premium also seems to apply to the black market. In a story published on FoxNews.com last year, Cristina Corbin notes that Tide can easily be converted into cash, noting:

A $20 shoplifted bottle of Tide, for instance, could be sold illegally for $10 – more than the sale of a lesser-known, generic brand.

But Sudhir Venkatesh believes that the brand owes its financial liquidity to its cultural status. In a post on The New York Times’ Room for Debate, Venkatesh states:

When it comes to detergents and American culture, Tide serves as the great equalizer. You may be down-and-out, but your clothes smell just like those of your fellow citizens.

He suggests that Tide’s price premium allows people to use it as a signal that they are keeping up with the Joneses. 

But maybe there is another explanation. If something has value, people will be tempted to produce counterfeits, perhaps refilling old Tide containers with a low-priced product. But would they be able to mimic the fragrance? Maybe the fragrance is the equivalent of the metal strip or watermark found in bank notes. Black market traders only have to sniff to tell whether the brand is fake or not.

So what do you think? Why is Tide a currency? And what other brands might be worth something on the black market? Please share your thoughts. 
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This entry was posted on Monday, February 04, 2013 and is filed under Brands. You can leave a response.

4 Responses

  1. Monday, February 04, 2013

    phil herr

    Another reason is the high relative cost per package -- particuilarly the highly concentrated versions. So, while not as transportable as gold bullion, it can be stolen and fenced is short order with a higher relative value than a competitor. Also, there are probably more SKUs of Tide available than other brands.

    Final point pertinent to unit value -- stores keep infant formula behind locked counters -- like cigarette cartones. High unit value make them highly desirable for shoplifters mand easy to sell.

  2. Monday, February 04, 2013

    Michael

    A few years back in china, my friend who was a sales at coca cola were at a industry fair where a few palettes of coke were hauled as samples. On the day the fair ended, there was still some left and there was no point taking them back due to higher shipping cost than the product value itself. so actually they trade those with the other manufacturer at the fair-be it food, beverages, or even chairs. Coke was a currency! A convenient one.
  3. Tuesday, February 05, 2013

    Tim

     

    This is great, when I first found out that the price of a big mac was almost a sign of the countries economic state...I laughed.

    The brands that talk to their target market with a strong emotional tie will always prevail. The brands that are almost a commodity like tide are exceptional, but its only the correct branding and nothing else.

    Branding is the key to the success of any product and thats a fact.

    What do you think?

    Tim
    strategic marketing

  4. Tuesday, February 05, 2013

    Nigel

    Thanks for the comments.
    What do I think, Tim? I guess it depends what you mean by "branding."
    I think you can create a great brand out of a great product experience. Google, Starbucks and Facebook all owed their success to offering a better product than the existing alternatives. They were branded but grew largely based on word of mouth. But could they have grown bigger and faster with good marketing. I am sure they could. And now that Google is facing off against Bing and Facebook it too is recognizing that some good, emotional advertising might help swing people's desire to use its services.
    There is no substitute for a great product but good brand building, aka marketing, can certainly help make the most of one. 

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